Analyst for Application Services - Brookfield (Ontario)

Analyst for Application Services - Brookfield (Ontario)

06 Sep
|
Brookfield Asset Management
|
Ontario

06 Sep

Brookfield Asset Management

Ontario

Step into the role of Analyst for Application Services at Brookfield in Toronto. Be a key player in the Business Application Services team, providing first-class support for our ERP systems.

Your role will involve troubleshooting issues, maintaining application settings, and enhancing user documentation. This team-oriented environment focuses on efficiency and automation, requiring a detail-oriented individual who is adept at managing multiple requests. You'll work across diverse business sectors, ensuring operational excellence in real estate applications.

Key Responsibilities:
• Investigate and resolve incidents within defined SLAs
• Maintain application settings and perform necessary updates
• Document processes and create user guides




• Analyze issues and propose preventative measures
• Build and manage insightful reports and queries

Requirements:
• Bachelor's degree in Computer Science or similar
• 1-2 years of relevant experience in business applications
• Knowledge of ITIL processes and ServiceNow
• Excellent communication and customer service skills
• Basic SQL knowledge and experience with APIs preferred

Join Brookfield in making impactful contributions to our innovative real estate solutions.
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📌 Analyst for Application Services - Brookfield (Ontario)
🏢 Brookfield Asset Management
📍 Ontario

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