Elevate your career with TD as a Senior IT Support Analyst in Toronto, Ontario. Provide critical technical support for traders and executives in a fast-paced trading environment.

This role requires proactive support for essential trading operations across various platforms. You will troubleshoot and resolve endpoint issues ranging from Windows 11 and Microsoft 365 applications to specialized trading technologies. Your expertise will ensure business continuity and enhance client service across the trading floor.

Key Responsibilities:
• Provide desk-side and remote support to trading staff
• Monitor and triage ServiceNow requests and communications
• Diagnose hardware, software, and network issues
• Manage trading workstations and specialized equipment
• Support corporate mobile devices and compliance programs

Requirements:
• 3-5 years in enterprise desktop support
• Strong troubleshooting skills under pressure
• Familiarity with ITIL practices
• Experience in capital markets or financial services
• Ability to work adaptable shifts and support clients

Utilize your technical expertise to provide exceptional support for critical trading operations at TD.
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📌 Senior IT Support Analyst in Toronto (Ontario)
🏢 TD
📍 Ontario