06 Sep
|
Socket.dev
|
Alberta
06 Sep
Socket.dev
Alberta
Lead the Slot Department as a Slot Manager, overseeing daily operations and team management. This role ensures adherence to policies while fostering a culture of excellence and teamwork.
As a Slot Manager, you will report to the VP/Regional General Manager and be responsible for supervising 8-12 team members. Your role involves decision-making about revenue and staffing, maintaining guest transaction confidentiality, and training staff. Emphasizing PURE values, you will also play a crucial part in employee performance management and conflict resolution.
Key Responsibilities:
• Manage the Slot Department and staff performance
• Ensure compliance with gaming operation policies
• Maintain confidentiality of guest and employee information
• Facilitate team training and establish work standards
• Resolve guest disputes with Casino General Manager guidance
Requirements:
• 5 years of prior management experience required
• 5 years of customer service and cash-handling experience an asset
• University education or equivalent casino experience
• Proficient in Microsoft Word, Excel, and Outlook
• Additional training in management and customer service is a plus
Drive excellence and teamwork as a Slot Manager in a vibrant gaming setting.
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📌 Slot Department Manager Position (Alberta)
🏢 Socket.dev
📍 Alberta