Elevate patient care as a Patient Support Program Manager for Lilly in Toronto. Drive strategy, implementation, and team collaboration to enhance patient experiences through cutting-edge solutions.

This pivotal role reports to the Lilly Canada PSP Lead, contributing to the strategy and operational execution of Patient Support Programs. Candidates will collaborate extensively with cross-functional teams, including medical, marketing, and compliance, ensuring patient needs guide program developments. You will champion continuous quality improvement for existing programs, fostering robust relationships with vendors and stakeholders.

Key Responsibilities:
• Develop PSP strategy with brand teams to meet patient needs
• Co-lead cross-functional teams for program implementation




• Monitor existing PSPs and ensure adherence to KPIs
• Collaborate with vendors for optimal customer experience
• Conduct regular review meetings with cross-functional teams

Requirements:
• 3+ years in Patient Support Program management
• Strong experience in data analysis and project management
• Understanding of reimbursement policies is preferred
• Customer-facing experience is essential
• University Degree; MBA is an asset

Become a vital part of Lilly’s commitment to improving patient experiences in the healthcare landscape.
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📌 Patient Support Program Manager at Lilly (Ontario)
🏢 Eli Lilly
📍 Ontario