Join Teck in Vancouver as a Business User Support Specialist for Microsoft 365 Copilot. This role focuses on helping users adopt and utilize Copilot technologies.

Your mission will be to empower business users with comprehensive training and support for Microsoft 365 Copilot. You’ll mentor teams on best practices, triage support queries, and cultivate a community that embraces responsible AI usage. By capturing user insights, you will foster continuous improvement and build effective adoption strategies.

Key Responsibilities:
• Facilitate user training sessions for Copilot experiences
• Address access and licensing issues effectively
• Create and distribute job aids and training resources
• Collaborate with service desks on user feedback
• Document success stories and adoption barriers for insight

Requirements:
• Deep understanding of Microsoft 365 applications
• Capable communicator with facilitation experience
• Background in technology support or user training
• Knowledge of AI ethics and governance practices
• Relevant Microsoft certifications are an advantage

Support teams in leveraging Microsoft 365 Copilot for success at Teck.
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📌 Business User Support Specialist at Teck (British Columbia)
🏢 Teck Resources
📍 British Columbia