Lead transformational initiatives at McMaster University as the Strategic Director of Ancillary Operations. Oversee a diverse $140 million portfolio aimed at enhancing student experiences and operational excellence.

In this key leadership role, you will report to the Vice-President, Operations and Finance, driving service excellence and innovation across various ancillary services. With over 10 years in progressive leadership, this position demands expertise in collaboration, financial management, and operational strategy to meet long-term institutional goals.

Key Responsibilities:
• Provide strategic oversight across ancillary operations
• Drive revenue generation and service excellence initiatives
• Establish frameworks for operational efficiency and sustainability




• Foster partnerships to advance the student experience
• Lead teams in delivering creative service models

Requirements:
• Undergraduate degree in a relevant field
• Minimum of 10 years in progressive leadership
• Demonstrated success in multi-partner environments
• Knowledge of higher education administration
• Strong business acumen and financial stewardship

Shape the future of ancillary operations at McMaster University while enriching student experiences and driving sustainable growth.
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📌 Strategic Director of Ancillary Operations (Ontario)
🏢 KNIGHTSBRIDGE ROBERTSON SURRETTE
📍 Ontario