Join Fairmont as the Gold Manager and oversee an elite hotel experience. Ensure that luxury service and personalized attention characterize every guest interaction and detail.

In this pivotal role, the Fairmont Gold Manager embodies the brand's commitment to perfection and excellence in hospitality. Drive operations with undivided focus on guest service, ambiance, and product oversight, while continuously developing your team and maintaining luxury standards. Your leadership will guide guests, ensuring every need is anticipated and met throughout their journey.

Key Responsibilities:
• Direct daily Fairmont Gold operations with service focus
• Own guest journey management from pre-arrival to post-stay
• Cultivate a high-performing, customer-focused team




• Review guest profiles to deliver tailored experiences
• Build partnerships across departments for seamless service

Requirements:
• 2+ years in hospitality leadership roles
• Experience with Forbes auditing processes is essential
• Demonstrated ability to exceed guest satisfaction metrics
• Excellent interpersonal and organization skills
• Proficiency in Microsoft Office Suite is an asset

Elevate luxury hospitality and operational excellence as the Fairmont Gold Manager, ensuring a distinctive guest experience every day.
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📌 Fairmont Gold Luxury Operations Leader (Alberta)
🏢 AccorHotel
📍 Alberta