Millcroft Inn & Spa is currently seeking a Spa Server to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.
This posting is for an existing vacancy within Lais Hotel Properties Limited.
Position Summary: Ensures that all guests ordering food or beverages in the restaurant are served in a timely, courteous and gracious manner consistent with fine dining principles.
Duties and Responsibilities: Primary Responsibilities: Provide personalized and exceptional guest service at every given chance
Meeting established up-selling and sales goals
Having exceptional food and wine knowledge
Good communication with guests and team members
Ensure exceptional service and table maintenance according to Standard Operating Procedures
Assisting in opening and closing duties
Create check, collect payment, and settle transactions following standard operating procedures
Responsible for cash floats and deposits
Wipe down table bases, dust window sills and wipe off chairs
Having a thorough knowledge of Lais Hotel Properties' products and services
Suggesting additional product and services meeting our Guests' specific preferences
Assessing Guests' individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests' product or service needs
Secondary Responsibilities: Keeping service and restaurant area clean of debris
Restocking of service areas
Ensure dining room is ready and set for next shift
All other duties as assigned




Technical/Managerial/Administration Requirements: 2 years serving experience in a fine dining establishment
Legal serving age for alcohol
Excellent organization and communication skills
Professional Requirements: Smart Serve certification required
Exceptional leadership skills
Knowledge of local area
First Aid and/or CPR training is considered an asset
Previous up-selling and/or sales experience is considered an asset
Personal Attributes: Exceptional standard of personal hygiene
Works well with other team members
Works well in a fast-paced environment
Reliable, self-motivated
Confidence in selling and up-selling products and services
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

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📌 SPA SERVER (Ontario)
🏢 Niagara's Finest
📍 Ontario