Job Description What is the prospect? You will support the Real Estate Middle Office (REMO) Managers in Construction Draws and File Intake processes. You will support the REMO team in delivering superior client service and maintain strong relationships to optimize the internal process, reduce response time and increase effectiveness. You will also consistently align to RBC’s Vision, and Canadian Banking Operations Strategy – the Simplicity Roadmap.
What will you do? Gather information required for REMO file intake once advised of a new project by accessing information from various host systems like Synergy, CMS, SharePoint, ECM and liase with team members for other pertinent information
Build requisite tracker in SharePoint for each new project by comparing EOI, Approved T & C document and Approved synergy CCR and assist in building excel spreadsheets for monthly margined operating loan calculations for Low Rise Homebuilder lines
Manage documents in SharePoint for ease of reference for REMO manager, and after REMO manager
Liberate REMO Manager time via timely monthly project draw assistance and ongoing administration follow-up, including pro-actively verifying collateral security panel for any new out-of-order, ensuring binders are sent by lawyer to BSC in a timely fashion, follow-up on complex margin files, order relevant title searches and loan histories or other data as required
Complete monthly Management Report, cross-check of SharePoint to EDW/REMO Indicator Reports, OSFI input, update SharePoint lists as new information is required to be tracked
Format Regional Presentations & Reports, ensure documentation is complete and accurate prior to processing
Manage Right-fax and REMO generic inbox to ensure all items are re-directed on the same day and exercise judgment in making decisions, with escalations to appropriate levels
Be an integral part of the team to obtain/disseminate information,
Recognize opportunities for process improvements and take responsibility in ensuring change is embraced and reflects and enhanced client and employee experience
What you need to succeed Must have Strong Administrative and organization skills
Knowledge of bank systems
Strong MS Excel skills
Ability to multi-task efficiently during high volume periods
Nice to have Experience with RBC Commercial Banking
Knowledge of RBC bank operations
Experience with Synergy
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Competitive Compensation
A professional and supportive team environment
A comprehensive training program on internal processes and systems
Career progression if you have what it takes to be the best
Additional Job Details Address RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City Toronto
Country Canada
Work hours/week 37.5
Employment Type Full time
Platform PERSONAL & COMMERCIAL BANKING
Job Type Regular
Pay Type Salaried
Posted Date 2026-09-02
Application Deadline 2026-09-17
Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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📌 Administrative Associate, REMO (Ontario)
🏢 RBC
📍 Ontario