Join Impact Cleaning Services as a Quality Assurance and Service Leader to drive excellence in cleaning operations. You will manage teams and ensure high performance across your accounts.

This role involves leading Cleaning Leads and Supervisors, emphasizing proactive issue resolution and maintaining service standards. You will be directly responsible for quality assurance, client communication, and overseeing site inspections, making a significant impact on operational success.

Key Responsibilities:
• Lead regular job site inspections for quality assessment
• Manage labor costs while maintaining service levels
• Coach and mentor cleaning staff on best practices
• Engage with clients to resolve any service issues
• Maintain documentation and inventory as needed

Requirements:
• Proven experience in managing service delivery teams
• Critical thinking and problem-solving abilities essential
• Solid skills in data analysis and budgeting
• Solid interpersonal skills for client engagement
• Ability to lead teams with a proactive approach

Ensure quality and client satisfaction by leading a dedicated team in this field-centric role.
#J-18808-Ljbffr

📌 Quality Assurance and Service Leader (Ontario)
🏢 Impact Cleaning Services
📍 Ontario