06 Sep
|
Autocanad
|
Alberta
Become a valued Customer Service Representative at Contemporary Coachwork South, Calgary. This full time position focuses on enhancing customer experiences with scheduling and repair communications.
You will be instrumental in assisting customers in navigating repairs, handling lease finance, and managing their inquiries. This role requires a proactive mindset to educate customers about the repair process while maintaining a swift workflow. Collaborate with our Loyalty Department to create appointments and ensure timely updates for our clients during their service journey.
Key Responsibilities:
• Assist with scheduling and payment collection for repairs
• Handle warranty claims through detailed estimates
• Take intake photos for collision vehicles
• Provide updates and respond to repair status inquiries
• Maintain accurate customer data in the management system
Requirements:
• Two years of relevant experience or college diploma
• Ability to speak Mandarin or Cantonese preferred
• Proficient in Microsoft Office and repair software
• Strong verbal and written communication skills
• Experience in auto claims or a body shop environment
Leverage your customer service skills to thrive at Contemporary Coachwork South in Calgary!
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📌 Full-Time Customer Support at Contemporary Coachwork (Alberta)
🏢 Autocanad
📍 Alberta