Enhance your career as a Bilingual Customer Service Representative with Canada Life, engaging in meaningful conversations in both English and French. This role requires professionalism, medical terminology comfort, and structured call handling.

Join the Creditor Underwriting Call Centre team in a permanent full-time position. You will manage a high volume of inbound and outbound calls while accurately documenting medical information and supporting underwriting decisions. This role is ideal for individuals who enjoy working in a structured workplace and possess strong empathy.

Key Responsibilities:
• Handle inbound and outbound calls efficiently
• Gather medical information using guided questionnaires
• Accurately document applicant disclosures




• Process insurance applications per underwriting standards
• Collaborate with underwriters for additional information

Requirements:
• Bilingual in English and French
• Experience in call centre or healthcare roles
• Knowledge of medical terminology
• Comfort with sensitive information handling
• Strong attention to detail and accuracy

Utilize your bilingual skills, medical terminology knowledge, and professionalism in this rewarding role at Canada Life.
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📌 Bilingual Customer Service Representative Canada Life (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario