Join ITM Mining Solutions as a Field-Based Product Support Specialist in Fort McMurray, focusing on mechanical systems and client satisfaction. This role involves regular travel and a unique 14 on/14 off schedule.

With a minimum of five years' experience in a technical or field-service position, you will work closely with mining customers. Your understanding of crawler undercarriage systems combined with a strong mechanical aptitude will allow you to troubleshoot effectively and ensure optimal product performance. Connect directly with major clients to enhance their experience with ITM's solutions.

Key Responsibilities:
• Troubleshoot mechanical issues in undercarriage systems
• Write detailed technical reports for customers
• Collaborate with sales and engineering teams




• Utilize tools for field diagnostics
• Manage travel to remote mine sites and work extended shifts

Requirements:
• Five years in a mechanical or support role
• Background in mining or heavy equipment desired
• Solid aptitude and analytical skills required
• Diploma in mechanical technology or relevant experience
• Clean driving record and valid driver’s license

Utilize your mechanical expertise and customer-focused approach at ITM Mining Solutions to support clients effectively.
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📌 Field-Based Product Support Specialist Mining (Alberta)
🏢 The Carlstar Group
📍 Alberta