Become part of FCT's team as a Customer Service Specialist, delivering top-tier service through effective handling of client calls in a hybrid setup. Your role will emphasize both customer interaction and legal documentation expertise.

As a Customer Service Specialist at FCT, you will serve a diverse clientele by expertly managing inbound and outbound calls related to title insurance. Your attention to detail will be critical when reviewing legal documents, ensuring all transactions meet necessary standards. This role provides the chance to flourish in a collaborative work environment.

Key Responsibilities:
• Provide friendly service through client calls
• Analyze legal documents for transactions and compliance




• Coordinate comprehensive transaction support for legal professionals
• Conduct compliance assessments on legal files
• Assist lawyers with documentation-related inquiries

Requirements:
• 2-3 years of relevant customer service experience
• Experience or diploma in Real Estate law preferred
• Proven ability to communicate effectively
• Robust multi-tasking skills in a fast-paced setting
• Competency in MS Office suite

Utilize your legal and customer service skills to enhance experiences for FCT clients.
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📌 FCT Legal Support & Customer Service (Ontario)
🏢 FCT
📍 Ontario