Become a Bilingual Claims Support Specialist with Concentrix, focusing on claims processing and dealer communications. This supportive role is instrumental in driving program outcomes.

As a Bilingual Claims Support Specialist, you will utilize your English and French skills to assist in program success, ensuring accurate claims processing and high-quality customer interactions. Your role will involve close cooperation with senior management and your team, contributing to a culture of operational excellence and shared success. Candidates should excel in both independent and collaborative settings, demonstrating leadership and organizational skills.

Key Responsibilities:
• Serve as a Subject Matter Expert for internal processes
• Process and follow-up on claims efficiently




• Aid in outbound dealer support campaigns
• Manage documentation for operational consistency
• Analyze and communicate program issues clearly

Requirements:
• Bilingual proficiency in English and French
• Advanced data analysis capabilities using Excel
• Background in claims processing or dealer support
• Self-motivated with a solid coordination aptitude
• Flexible in meeting tight deadlines and organizational changes

Utilize your bilingual expertise and analytical skills in a vital support role at Concentrix.
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📌 Bilingual Claims Support Specialist at Concentrix (Ontario)
🏢 Convergys
📍 Ontario