Join a dedicated team as a Client Support Agent in Kimberley, providing exceptional service in a hybrid work setting. Assist clients through inquiries and issue resolution while ensuring satisfaction.

Our client seeks a friendly Client Support Agent to act as a bridge between the company and its customers. This hybrid role involves handling inquiries via phone, email, and messaging, requiring excellent communication and troubleshooting skills. You will contribute to client retention by addressing concerns with professionalism and care.

Key Responsibilities:
• Respond to client inquiries via multiple communication channels
• Provide clear and accurate information about services and products
• Troubleshoot client issues and escalate when necessary




• Process requests and update CRM records accurately
• Ensure a positive client experience through courteous service

Requirements:
• High school diploma or equivalent; customer service experience preferred
• Excellent verbal and written communication skills
• Calmly handle customer complaints and challenges
• Familiar with CRM software and support platforms
• Strong organizational skills and attention to detail

Excel in a client-oriented role while benefiting from a versatile hybrid work environment.
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📌 Hybrid Client Support Agent in Kimberley (British Columbia)
🏢 Placements24
📍 British Columbia