Elevate dealership relationships with Tekion as a Customer Value Manager, focusing on strategic account success and measurable outcomes. This role emphasizes solid customer engagement and analytics to deliver exceptional value.

As a key member of Tekion's Customer Value Services team, the Customer Value Manager leads critical relationships with assigned dealership accounts. You will develop comprehensive Customer Value Plans, conduct outcome-focused Value Reviews, and ensure that clients maximize their investment in Tekion’s platform. This role isn’t just about retention; it’s about fostering long-term partnerships and driving growth through data-backed insights.

Key Responsibilities:
• Cultivate trusted relationships with operational and executive stakeholders




• Design and execute actionable Customer Value Plans for accounts
• Lead structured, outcome-focused Value Reviews
• Collaborate with Customer Value Architects to interpret data
• Monitor portfolio health and manage account risks

Requirements:
• Bachelor’s degree or relevant experience
• 3-5 years in customer value or account management
• Strong analytical skills to interpret performance data
• Executive relationship management experience
• Familiarity with CRM platforms like Salesforce

Become a pivotal force in transforming dealership operations and customer success at Tekion.
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📌 Strategic Customer Value Manager at Tekion (Manitoba)
🏢 Tekion
📍 Manitoba