Enhance patient care at Tilray Brands as a Remote Bilingual Patient Support Representative. This full time position requires fluency in English and French to assist medical cannabis customers efficiently.

You will report directly to the Patient Care Supervisor, managing the needs of French and English-speaking patients. Key responsibilities include maintaining precise records, communicating effectively across departments, and providing client assistance through various channels. Embrace a role in this rapidly evolving industry focused on joy and wellness.

Key Responsibilities:
• Address patient inquiries via phone, email, and chat
• Maintain high standards of record-keeping
• Support internal teams with clear communication
• Participate in training sessions on regulations
• Use calls proactively to drive revenue

Requirements:
• Fluency in English and French (both written and spoken)
• Strong interpersonal skills
• In-depth knowledge of the Cannabis Act
• Detail-oriented with analytical capabilities
• Proficient in Microsoft Office applications

Contribute to the transformative mission of Tilray Brands as a vital link in patient support.
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📌 Bilingual Patient Support Representative Remote (Quebec City)
🏢 High Park Holdings
📍 Quebec City