Lead a agile team at Bass Pro Shops as a Customer Service Team Lead. Elevate customer satisfaction by providing excellent service and training in a retail setting.

In this supervisory role, you will guide and develop your team while ensuring adherence to standard operating procedures. Foster growth through effective training and clear communication. Be the point of contact for resolving customer issues while promoting company initiatives for optimal team performance.

Key Responsibilities:
• Supervise and lead department team members effectively
• Delegate tasks with clear instructions and follow-ups
• Train staff on standard operating procedures
• Ensure compliance with company policies and procedures
• Provide exceptional customer service based on needs analysis

Requirements:
• Minimum two years of supervisory experience preferred
• Open availability for flexible shifts
• High school diploma or equivalent preferred
• Strong problem-solving and decision-making skills
• Previous experience in retail or outdoor lifestyle recommended

Become a crucial part of the Bass Pro Shops team and drive customer satisfaction through exceptional leadership and service.
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📌 Customer Service Lead at Bass Pro Shops (Nova Scotia)
🏢 Bass Pro Shops
📍 Nova Scotia