Elevate your career with Manitoba Blue Cross as a Service Desk Technical Support qualified in Winnipeg, MB. In this hybrid role, you'll deliver exceptional service to clients while addressing IT issues.

The Service Desk Technical Support position requires you to manage inquiries and support needs related to hardware and software for internal and external clients. You'll troubleshoot IT problems, manage service tickets effectively, and document solutions to enhance operational efficiency in a collaborative team environment.

Key Responsibilities:
• Deliver front line support for IT service desk inquiries
• Manage and prioritize incoming tickets for resolution
• Document all work processes and new workflows




• Provide desktop support for users utilizing Microsoft products
• Help maintain the inventory of hardware and software

Requirements:
• 2 years of relevant technical support experience
• University degree or College diploma in a related field
• Familiarity with ITIL principles and practices
• Strong communication and customer service skills
• Ability to work in a fast-paced, evolving environment

Apply your technical expertise and customer focus at Manitoba Blue Cross for an engaging career.
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📌 Winnipeg Service Desk Technical Support (Manitoba)
🏢 Blue Cross
📍 Manitoba