Join Vaco by Highspring as a Bilingual Collections Expert in the Greater Toronto Area. This role emphasizes negotiating payment arrangements while managing a variety of complex accounts.

In this position, you will take charge of resolving delinquent accounts, from repossessions to fraud-related issues. Your ability to communicate effectively and document efforts meticulously will be vital. You will also assess account risks and work with colleagues to provide meaningful solutions while adhering to legal requirements.

Key Responsibilities:
• Resolve complex delinquent accounts and paperwork
• Negotiate payment arrangements via customer communications
• Perform consistent follow-ups to maintain account health




• Document all collections activities accurately
• Evaluate account risks and propose next steps

Requirements:
• Bilingual in English and French essential
• 3+ years experience in collections or related field
• Robust skills in negotiation and documentation
• Ability to manage escalated issues effectively
• Collaborative approach for assisting team objectives

Enhance your career prospects with Vaco by Highspring as a Bilingual Collections Expert, contributing to effective account management.
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📌 Bilingual Collections Expert for Vaco (Ontario)
🏢 Vaco by Highspring
📍 Ontario