Support UBC's Student Housing & Hospitality Services as a Housing & Hospitality Assistant. This role involves working various shifts, with a focus on customer service and operations.

In your position, you'll assist the Front Office Manager with a wide array of tasks, from customer interactions to financial reconciliations. Your responsibilities will extend to handling inquiries, managing guest accommodations, and maintaining key systems. Strong organizational and communication skills are essential to thrive in this versatile role.

Key Responsibilities:
• Deliver exceptional customer service at the Front Desk
• Facilitate guest check-in and check-out procedures
• Process payments and ensure transaction accuracy




• Address guest complaints and issues tactfully
• Oversee daily key inventory management

Requirements:
• Proven experience in a customer service environment
• Excellent communication and interpersonal skills
• Detail-oriented in financial and administrative tasks
• Willingness to work flexible schedule, including weekends
• Familiarity with housing and conference services is beneficial

Bring your customer-focused attitude to support the dynamic environment at UBC.
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📌 UBC Housing & Hospitality Support Role (British Columbia)
🏢 UBC
📍 British Columbia