Classic LifeCare is seeking a part-time IT Support Specialist for our Vancouver and Langley teams. Offer outstanding technical support, with opportunities for growth opportunities in healthcare technology.

You will deliver Tier 1 and Tier 2 support, troubleshooting diverse IT issues while gaining invaluable experience in enterprise environments. This role emphasizes collaboration, requiring you to work with senior staff to tackle complex problems and enhance service delivery. Maintain detailed documentation to bolster team efficiency and user self-service.

Key Responsibilities:
• Troubleshoot hardware and software issues for end-users
• Provide support within Microsoft 365 and Azure environments
• Document procedures and support processes meticulously




• Elevate complex issues with senior IT staff
• Utilize ticketing systems for tracking IT requests

Requirements:
• At least 2 years in a technical support role
• Expertise in Microsoft 365 and Azure Active Directory
• Understanding of networking fundamentals and OS operations
• Strong communication and problem-solving abilities
• Ability to prioritize tasks independently

Join Classic LifeCare for a rewarding IT role that values your contributions to end-user support.
#J-18808-Ljbffr

📌 IT Support Specialist at Classic LifeCare (British Columbia)
🏢 Classic LifeCare
📍 British Columbia