Step into a pivotal role at Questrade Financial Group as a Senior Digital Asset & Derivatives Support Specialist. Focus on first contact resolution while using AI to enhance client experiences in a hybrid work environment.

At QFG, we seek a candidate with expertise in digital asset trading and derivatives operations. Your responsibilities include managing complex client inquiries and ensuring seamless trade execution. Additionally, you'll leverage blockchain technology to address various operational challenges, making this a crucial role within our creative team.

Key Responsibilities:
• Serve as primary contact for digital asset inquiries
• Resolve trade execution issues efficiently
• Manage asset custody and settlement processes




• Utilize on-chain forensics for troubleshooting
• Investigate compliance and risk management issues

Requirements:
• 1–2 years' experience in crypto exchange or fintech roles
• Degree in Finance or related field required
• Strong understanding of asset market structures
• Detail-oriented with exceptional emotional intelligence
• Relevant technical certifications highly valued

Become a key driver of client success and operational excellence in digital asset services at QFG.
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📌 Senior Digital Asset Support Specialist (Manitoba)
🏢 Community Trust
📍 Manitoba