06 Sep
|
ClearDent
|
British Columbia
06 Sep
ClearDent
British Columbia
Become a Dental Software Support Specialist at ClearDent in Metro Vancouver, British Columbia. Your role will focus on providing exceptional technical support for our dental software products.
This full-time prospect requires a drive for problem-solving and a passion for customer care. As the main support contact, you'll troubleshoot issues, offer solutions, and document your findings. Ideal candidates will have strong communication abilities and experience working with SaaS platforms and Microsoft tools. Your contributions will directly support dental clinics across Canada.
Key Responsibilities:
• Provide enthusiastic support to all ClearDent customers
• Troubleshoot and resolve software issues effectively
• Escalate complex problems to the appropriate team
• Document all customer interactions in detail
• Manage multiple support queues efficiently
Requirements:
• Strong verbal and written English skills
• 2 years of relevant experience or equivalent education
• Proficient in Microsoft Office and SaaS products
• Familiarity with dental software as an asset
• Knowledge of SQL Server, Salesforce, JIRA is beneficial
Support dental excellence with top-tier software solutions at ClearDent.
#J-18808-Ljbffr
📌 Dental Software Support Specialist (British Columbia)
🏢 ClearDent
📍 British Columbia