Join Viessmann in Langley, BC as an HVAC Technical Support Specialist. This role combines technical expertise with customer engagement in a versatile hybrid work environment.

As part of Carrier Global Corporation, Viessmann is looking for a Technical Services Representative focused on customer excellence and technical support for HVAC systems. In this high-impact role, you will utilize advanced platforms to troubleshoot and document issues for contractors and clients alike, all while contributing to product training and quality initiatives.

Key Responsibilities:
• Offer technical assistance for Viessmann HVAC systems
• Document support interactions in Salesforce CRM
• Guide field contractors through troubleshooting issues




• Collaborate on technical training and support materials
• Report product service issues to Product Engineering

Requirements:
• High School Diploma or GED
• 1+ years in technical troubleshooting or HVAC experience
• Familiarity with Salesforce and SAP
• Must possess strong analytical problem-solving skills
• Ability to work independently with effective teamwork capabilities

Bring your technical troubleshooting skills and customer service passion to Viessmann's innovative team in Langley.
#J-18808-Ljbffr

📌 HVAC Technical Support Specialist Langley (British Columbia)
🏢 Viessmann Climate Solutions
📍 British Columbia