Become a Customer Care Service Associate with Nova Scotia Power in Kespukwik. This full-time position highlights your ability to provide exceptional customer service through diverse communication platforms.
Nova Scotia Power is filling up to 15 Customer Service Associate roles. We seek candidates who can navigate challenging situations with professionalism while effectively managing customer inquiries. Successful candidates from Mi'kmaw heritage are encouraged to apply, contributing diverse experiences to our supportive team environment.
Key Responsibilities:
• Address customer requests via telephone, email, and in-person
• Use problem-solving skills to resolve customer issues
• Collaborate with team members in a busy environment
• Maintain professionalism during stressful situations
• Multi-task using several technology platforms
Requirements:
• At least 4 years of customer service experience
• Grade 12 education or equivalent is necessary
• Strong computer skills with Microsoft Office
• Excellent communication and problem-resolution skills
• Ability to work independently and manage time effectively
Capitalize on your skills to support the Kespukwik community by joining Nova Scotia Power's dedicated team.
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📌 Kespukwik Customer Care Service Associate (Nova Scotia)
🏢 Nova Scotia Power
📍 Nova Scotia
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