Be a key player in customer support at Amico Corporation, located in Richmond Hill, Ontario, as a Customer Service Representative. Your role focuses on email communication, order processing, and project coordination.
As a vital part of the team, you will handle customer inquiries, process orders, and coordinate project requirements effectively. With 2-3 years of experience, your detail-oriented nature will help in managing multiple tasks while ensuring customer satisfaction through timely responses. Your collaborative spirit and problem-solving skills will drive success in this role.
Key Responsibilities:
• Address customer inquiries promptly and professionally
• Accurately process orders and update related documentation
• Coordinate shipping and manage ongoing project needs
• Collaborate with internal teams for issue resolution
• Conduct most communication via email, with phone interactions as needed
Requirements:
• 2-3 years in customer service or administrative roles
• Excellent written communication skills; Spanish language is an asset
• Robust organizational skills and ability to prioritize
• Familiarity with Microsoft Office; SAP/ERP experience beneficial
• High school diploma or equivalent
Join Amico to make a meaningful impact in healthcare delivery.
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📌 Amico Corporation Customer Service Specialist (Ontario)
🏢 Amico
📍 Ontario