Job Summary
We are seeking an energetic and detail-oriented Dental Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming experience while managing a variety of administrative and clinical support tasks. Your enthusiasm and organizational skills will help streamline daily operations, coordinate patient appointments, verify insurance coverage, and maintain accurate medical records. This position offers an exciting opportunity to contribute to a positive patient experience while supporting the productive functioning of our dental practice.

Duties

- Greet patients warmly and professionally, providing excellent customer service at the front desk
- Schedule appointments efficiently using dental practice management software such as Dentrix
- Verify insurance benefits and perform insurance eligibility checks
- Collect payments and handle billing procedures with accuracy and attention to detail
- Answer multi-line phone systems with professional phone etiquette
- Support clinic operations by coordinating with dental providers on care plans and scheduling follow-up appointments

Requirements





- Proven experience in a dental office or medical administrative support role with strong front desk skills
- Knowledge of dental terminology and insurance verification processes
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and data entry
- Excellent phone etiquette, communication skills, and ability to handle multiple tasks efficiently in a fast-paced environment
- Strong organizational skills with attention to detail
- Ability to maintain HIPAA compliance while managing sensitive patient information
- Familiarity with Dental Office Management software such as Dentrix is ideal

Join us in delivering exceptional patient care through efficient office management! We are committed to fostering a supportive environment where your skills can thrive. All positions are paid roles that contribute directly to our mission of providing outstanding dental services.

Job Types: Full-time, Part-time, Permanent

Expected hours: 30 – 40 per week

Advantages:

- Dental care
- Flexible schedule
- On-site parking

Application question(s):

- Prior Dental Office Experience

Work Location: In person

📌 Dental Receptionist (Fort Erie)
🏢 AIMS Dentistry on Garrison
📍 Fort Erie