Since 1979, Meta Esthétique has been an Ottawa destination for personalized skincare, education, and results-driven treatments. We believe in helping our clients feel confident in their skin through thoughtful guidance, customized treatment plans, high-performing skincare, and an exceptional client experience.

We are a small, passionate, family-rooted team that combines expertise, warmth, and a modern approach to skin health. Our studio is intimate, welcoming, and highly personal—and the person at our front desk plays an important role in creating that experience.

We are looking for a Seasonal Client Experience & Administrative Coordinator to join our team for a temporary period.

This is an ideal opportunity for someone who is warm, organized, polished, proactive, and genuinely enjoys people. You will be one of the first people our clients interact with and will help ensure that every visit feels welcoming, professional, and seamless.

What You'll Do

Client Experience & Front Desk

- Welcome clients with genuine warmth and professionalism, creating a calm and inviting first impression.
- Answer phone calls, emails, and client inquiries promptly and courteously.
- Assist clients with appointment bookings, confirmations, rescheduling, and general questions.
- Help clients navigate their experience at Meta Esthétique and ensure they feel cared for from the moment they arrive.
- Maintain a polished, organized, and welcoming reception and retail area.
- Support a high standard of cleanliness, presentation, and organization throughout the studio.

Administrative Support

- Perform accurate data entry and maintain client information and administrative records.
- Use Microsoft Office and Google Workspace for day-to-day administrative tasks.
- Assist with scheduling, filing, document preparation, proofreading, and other clerical duties.
- Keep office supplies and front-desk materials organized and up to date.




- Support the team with various administrative tasks that help the studio run smoothly.
- Learn and confidently navigate our booking and client-management systems.

Team & Studio Support

- Work closely with our estheticians and studio team to keep daily operations flowing smoothly.
- Anticipate what needs to be done rather than waiting to be asked.
- Help create the kind of thoughtful, detail-oriented environment our clients have come to expect from Meta Esthétique.
- Be comfortable working in a busy environment where priorities can change throughout the day.

What We're Looking For

We're looking for someone who is naturally personable, highly organized, and takes pride in doing things well.

You bring:

- Previous experience in reception, administration, customer service, hospitality, or a similar client-facing role.
- Excellent communication skills and professional phone etiquette.
- Excellent attention to detail and proofreading abilities.
- Robust organizational and time-management skills.
- The ability to multitask while maintaining a calm and friendly presence.
- A proactive mindset—you notice what needs to be done and take initiative.
- A polished, professional, and approachable demeanor.
- The ability to work independently while also being a supportive team player.
- A genuine interest in skincare, beauty, wellness, and creating exceptional client experiences.

French/English bilingualism is considered an asset.

Previous experience in a spa, skincare clinic, beauty environment, medical aesthetics, dental office, medical office,



hospitality, or other high-touch client-service environment is an asset.

The Person We're Looking For

This role is about more than answering phones and scheduling appointments.

We're looking for someone who understands that the little things matter.

You might be the person who notices that a client has been waiting, makes sure the reception area looks beautiful before the first appointment, remembers how a regular client likes to be greeted, catches a scheduling detail before it becomes a problem, or simply makes someone feel comfortable when they walk through our door.

Why Join Meta Esthétique?

- Join an established Ottawa skincare business with a legacy dating back to 1979.
- Work alongside a knowledgeable and passionate team.
- Be part of a warm, boutique environment where client relationships genuinely matter.
- Gain experience in the growing skincare, aesthetics, and wellness industry.
- Develop your administrative, customer-service, and client-experience skills.
- Work in an environment where education, skin health, personalization, and exceptional service are at the heart of what we do.

Position Details

Position: Seasonal Client Experience & Administrative Coordinator
Employment: Temporary / Seasonal, Paid
Location: Downtown Ottawa
Start date: Mid October
End date: TBD
Schedule: Wednesday 10:00am-6:00pm, Thursday 10:00am-6:00pm, Friday 10:00am-5:00pm, Saturday 9:00am-2:00pm

If you're energetic, organized, people-oriented, and excited by the idea of being part of a small team that cares deeply about its clients and its work, we'd love to hear from you.

Please submit your resume and a brief introduction telling us why you think you'd be a great fit for Meta Esthétique.

Pay: $18.00-$20.00 per hour

Expected hours: 28.0 per week

Benefits:

- On-site parking

Work Location: In person

📌 Seasonal Client Experience and Administrative Coordinator (Ottawa)
🏢 The Meta Esthetiques Studio
📍 Ottawa