Be part of something meaningful

The Lower Columbia Affordable Housing Society (LCAHS) is looking for a committed, organized and people-oriented Tenancy Coordinator to join our small, collaborative team. In this role, you'll support tenants and applicants through every step of their tenancy journey while helping ensure that our affordable housing communities are well-managed, responsive and welcoming.

About us

LCAHS is a non-profit housing provider owning and operating 87 homes for low- to moderate-income households across Trail, Rossland and Fruitvale, with a goal of reaching 100 units by 2030. We're a small, mission-driven organization in an exciting period of growth, and this role plays a key part in making sure our tenants feel supported and our buildings run smoothly.

The Role

This role is ideal for someone who combines solid organizational and people skills with empathy, professionalism and good judgment - someone who enjoys building relationships, solving problems, and working independently. The Tenancy Coordinator supports tenancies at:

· Rossland Yards and Rossland 4-plex - Rossland

- Blizzard Mountain Place - Fruitvale

Key responsibilities include:

- Managing tenant applications, selections, move-ins, and move-outs
- Supporting tenants and responding to questions, concerns and requests
- Maintaining accurate tenancy records and documentation
- Communicating with tenants in person, by phone and electronically
- Addressing tenancy concerns and conflicts professionally and respectfully
- Coordinating with Building Managers and contractors on tenant-related matters
- Applying LCAHS policies, tenancy agreements and applicable requirements
- Working with BC Housing, the Residential Tenancy Branch and community partners
- Supporting tenant engagement and other LCAHS initiatives
- Contributing to website, social media and other communications as needed

The successful candidate will work closely with the Executive Director,



Operations Manager and Building Managers. A detailed job description outlining the full responsibilities and requirements is available on the LCAHS website: www.lowercolumbiahousing.ca/job-posting.

What we’re looking for

The successful candidate is highly organized and reliable, with strong communication and administrative skills, and the judgment to handle sensitive conversations, conflict resolution and competing priorities. They build positive relationships across diverse backgrounds, apply policies consistently, and work well both independently and as part of a small team. Experience in housing, property management, tenancy services, social services or administration is an asset, as is knowledge of BC residential tenancy legislation or BC Housing programs. Relevant education and experience will be considered.

What we offer

- 20 hours per week, with the possibility of additional hours up to 25 hours/week
- $25–$30/hour, depending on qualifications and experience
- Extended health and dental benefits
- Some work-from-home flexibility
- Employer-provided computer hardware, software and internet access
- A supportive, collaborative work environment
- The opportunity to contribute directly to affordable housing in our communities

Location & Requirements

The position requires regular work in Rossland and Fruitvale, with some work-from-home flexibility. Applicants must have:

- A valid driver's licence and access to a vehicle for regional travel
- Ability to travel regularly between LCAHS properties
- A Criminal Record Check prior to employment

How to Apply

Submit your resume and cover letter by September 13, 2026 to: [email protected]

Anticipated start date: October-November 2026

LCAHS is committed to a respectful and inclusive workplace and encourages applications from candidates with diverse backgrounds, experiences and perspectives.

Pay: $25.00-$30.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:

- Extended health care
- Flexible schedule
- Work from home

Work Location: In person

📌 Tenancy Coordinator (Canada)
🏢 Lower Columbia Affordable Housing Society (LCAHS)
📍 Canada