Service Writer – Hot Tub Service Department
Jacuzzi Hot Tubs of Manitoba – Winnipeg, MB

Jacuzzi Hot Tubs of Manitoba is looking for a Service Writer to join our busy service department. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.

Responsibilities:

- Answer customer calls regarding hot tub service and troubleshooting
- Schedule service appointments and assist customers with basic support
- Order parts required for repairs and maintenance
- Process and ship warranty parts back to manufacturers
- Communicate with technicians and customers to ensure smooth service operations
- Maintain accurate service records and documentation

Requirements:

- Professional and friendly telephone manner
- Ability to think on your feet and problem-solve




- Strong organizational skills and attention to detail
- Comfortable working in a fast-paced environment

Assets (not mandatory):

- Basic knowledge of plumbing, electrical, or mechanical systems
- Previous customer service or service department experience

This is a great opportunity to join a growing team in a dynamic industry.

If you enjoy helping customers and being part of a team that keeps people’s hot tubs running perfectly, we’d love to hear from you.

Pay: $18.00-$20.00 per hour

Advantages:

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount

Work Location: In person

📌 Service Writer (Canada)
🏢 Jacuzzi Hot Tubs of Manitoba
📍 Canada