On-Call Transit Assistant

Cold Lake Bus Lines offers and opportunity that is always exciting and varied day to day.

The On-Call Transit Assistant role is a hands-on position that requires a solid knowledge of the transportation industry and the area surrounding Cold Lake.

This role involves radio monitoring of the Transit System during specified hours.

- Monday to Friday: 5:00 pm – 9:00 pm (20 working hours during weekdays)
- Saturday: 6:00 am - 6:00 pm (hours subject to change, compensated for actual hours worked)

Principal Duties and Responsibilities:

- Monitor Transit operations in evenings and Saturdays and escalate any concerns immediately to the Transit Supervisor and Operations Manager
- Assist the Transit Supervisor in delegating responsibilities to Transit Operators; scheduling monthly hours
- Assis the Transit Supervisor in ensuring the routes are covered in an efficient and fair manner
- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver’s Handbook




- Meet monthly with the Transit Drivers to discuss issues
- Assist in answering public and driver inquiries and finding solutions to concerns
- Inform Training & Development of open routes and monitor progression of new trainees
- Liaise with customer
- Respond to potential on call situations in transit unit movement or covering transit routes and support other operation needs where needed

Requirements:

- Previous transit or transportation industry experience preferred
- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy
- HOS and auditing experience considered and asset
- Expertise in organizational planning and problem-solving
- Knowledge of WCB and Occupational Health and Safety regulations
- Computer proficient in Microsoft Excel, Word an Outlook
- Team player

Pay: $20.00 per hour

Benefits:

- Casual dress
- Company events
- On-site parking

Work Location: In person

📌 On-Call Transit Assistant (Canada)
🏢 Cold Lake Bus Lines
📍 Canada