About the Role

ETS Infrastructure Ltd. is seeking an experienced Dispatcher to join our team in a full-time, in-office position.

The Dispatcher will be responsible for coordinating our trucks, drivers, field staff, equipment moves, permits, and daily scheduling while maintaining clear communication between management, field operations, customers, and accounting.

This is a key operational role that requires someone who can manage changing priorities, solve problems quickly, and keep multiple moving pieces organized. As this is a newly established position within our company, we are looking for an experienced dispatcher who can take ownership of the role, implement effective processes, and help develop our dispatch operations as the company continues to grow.

Key Responsibilities

- Coordinate and dispatch company trucks, drivers, and field staff to multiple jobsites and locations.
- Develop, maintain, and communicate daily and upcoming schedules.
- Assign drivers, trucks, equipment, and staff based on job requirements, availability, location, timing, and operational priorities.
- Provide clear daily instructions, including pickup/drop-off information, site contacts, job details, and schedule changes.
- Monitor ongoing work and adjust schedules throughout the day to accommodate delays, breakdowns, changing priorities, and customer requirements.
- Arrange oversize/overweight and other transportation permits when required.
- Coordinate equipment moves and ensure the appropriate truck and trailer are assigned.
- Maintain accurate records of truck, driver, and job activity.
- Review the previous day's completed work and provide Accounting with a complete daily report containing the information required for billing, payroll, job costing, and recordkeeping.
- Follow up with drivers and field staff for missing paperwork, tickets, timesheets, or job information.
- Work closely with management, field supervisors, drivers, accounting,



and customers to ensure operations run efficiently.
- Assist with general office and administrative duties as required.
- Develop and improve dispatch procedures, scheduling systems, documentation, and overall workflow.

Qualifications & Experience

- Previous dispatch experience is required; experience in construction, heavy trucking, transportation, or heavy equipment operations is preferred.
- Strong understanding of trucking operations, scheduling, and driver coordination.
- Experience with oversize/overweight permits and heavy equipment transportation is considered a strong asset.
- Excellent organizational skills with the ability to manage multiple jobs, trucks, drivers, and changing priorities simultaneously.
- Strong computer skills and the ability to maintain accurate electronic records, schedules, and reports.
- Clear and professional communication skills when dealing with drivers, field staff, customers, supervisors, and management.
- Strong attention to detail, particularly with times, tickets, paperwork, and information required for billing and job costing.
- Ability to work independently, make sound decisions, and solve problems quickly in a fast-paced environment.
- Reliable, proactive, and comfortable taking initiative rather than waiting for direction.

Who Will Succeed in This Role

We are looking for someone who can take ownership of dispatch operations and make the position their own. The right person will bring ideas and experience to the table, identify opportunities to improve how trucks, drivers, schedules, and paperwork are managed, and help build an efficient dispatch system as our operations grow.

This position would be well suited to someone who enjoys a rapid-paced workplace, thinks several steps ahead, stays organized when plans change, and takes pride in keeping people, trucks, and equipment moving efficiently.

Pay: From $30.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Dispatcher (Alliston)
🏢 ETS Infrastructure
📍 Alliston