Job Summary

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your clerical and customer support expertise within a professional environment.

Duties

- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other office software tools
- Maintain organized filing systems, both physical and digital, including medical or dental records if applicable
- Assist with appointment scheduling, calendar management, and follow-up communications
- Perform general clerical duties such as photocopying, proofreading documents, and updating records
- Support bookkeeping activities using QuickBooks or similar accounting software when needed
- Provide customer support by answering inquiries, resolving issues promptly, and maintaining a positive attitude

Skills

- Proven experience with office environments and administrative tasks




- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
- Excellent organizational skills with the ability to multitask effectively in a quick-paced setting
- Exceptional customer service skills with a professional demeanor and strong communication abilities
- Familiarity with multi-line phone systems and proper phone etiquette
- Attention to detail for proofreading documents and maintaining accurate records
- Experience in medical or dental office settings is a plus, including familiarity with front desk procedures in healthcare environments
- Knowledge of bookkeeping software such as QuickBooks or similar programs is desirable
- Ability to perform typing quickly and accurately while maintaining high-quality work standards
- Strong organizational skills for managing filing systems and administrative workflows

Join us as a Front Desk Agent to be the friendly face that makes every visitor’s experience positive! Bring your enthusiasm, organizational talent, and dedication to delivering excellent customer support — we look forward to welcoming you aboard!

Pay: From $16.50 per hour

Expected hours: 16.0 – 40.0 per week

Benefits:

- On-site parking

Application question(s):

- Willing to work 8am-8pm, 8am-4pm or 4pm-12am or 8pm-12am

Language:

- English (preferred)

Location:

- Clarenville, NL (preferred)

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 Gateway Hotel & Suites
📍 Canada