We are looking for a Service Technician to join our team in the industrial inkjet printing industry.

This is a hands-on technical position for someone who enjoys troubleshooting, repairing equipment, working with computers, and solving technical problems.

Previous industrial inkjet printer experience is a bonus but not required. We are looking for someone with strong technical aptitude who is willing to learn. Training will be provided.

Approximately 70% of the position will be based in-house, with the remainder involving customer installations, demonstrations, training, and field service throughout Canada.

Responsibilities

- Service, troubleshoot, repair, and maintain industrial inkjet printers
- Install and commission new printing systems at customer locations
- Demonstrate equipment to customers
- Train customers on printer operation and maintenance
- Diagnose mechanical, electrical, electronic, and software-related problems
- Prepare and test equipment in-house prior to installation
- Provide technical support to customers by phone and remotely
- Travel throughout Canada for installations, training, demonstrations, and service calls
- Maintain service records and documentation

Qualifications

- Strong mechanical and technical aptitude
- Excellent troubleshooting and problem-solving skills
- Comfortable working with computers and technical software
- Ability to learn new technology and equipment quickly
- Good communication and customer-service skills
- Ability to work independently and as part of a team
- Valid driver’s licence
- Willingness to travel throughout Canada
- Available to work a minimum of 40 hours per week

Experience That Would Be an Asset

- Industrial inkjet printer service or repair
- Industrial equipment repair
- Mechanical or electrical troubleshooting
- Electronics
- Industrial automation
- PLCs and controls
- Computer programming
- Manufacturing equipment
- Technical customer support





Inkjet printer experience is a bonus, but it is not required.

Compensation & Benefits

- $50,000 to $60,000 per year
- Dental benefits
- Prescription drug coverage
- Optical/vision benefits
- Company pays 50% of benefit premiums; employee pays 50%
- Technical training provided
- Chance to develop specialized expertise in industrial inkjet technology

The Ideal Candidate

The right person is hands-on, mechanically inclined, technically curious, and enjoys figuring out why something isn’t working and finding a solution.

If you have a strong technical background but don’t have experience with industrial inkjet printers, we will train you on our equipment and technology.

To Apply

Please submit your resume through Indeed.

In your application, please tell us about your technical, mechanical, electrical, computer, or equipment repair experience.

We are looking for someone who wants to develop a long-term career in a specialized technical field.Company Overview
REA Elektronik Canada Ltd specializes in providing cutting-edge marking and coding equipment for the manufacturing industry. We develop and distribute innovative inkjet printing technology designed to meet diverse product identification needs across various sectors.

Job Summary
We are seeking a motivated and technically skilled Industrial Inkjet Printer Service Technician to join our dynamic team. In this role, you will be responsible for installing, maintaining, troubleshooting, and repairing industrial inkjet printing systems.



Your expertise will ensure optimal performance of our equipment, helping customers achieve seamless production processes and high-quality marking results.

Responsibilities

- Install and set up industrial inkjet printers at customer sites, ensuring proper integration with existing systems
- Perform routine maintenance and calibration to keep printers operating at peak efficiency
- Troubleshoot hardware and software issues using schematics, technical manuals, and diagnostic tools
- Repair mechanical components, replace worn parts, and perform adjustments using hand tools and mechanical knowledge
- Diagnose and resolve electrical problems related to low voltage systems and computer hardware connections
- Interpret schematics and wiring diagrams to facilitate accurate repairs and modifications
- Provide technical support to customers remotely or on-site, guiding them through troubleshooting steps and best practices

Skills

- Strong mechanical knowledge with experience working with hand tools for repairs and adjustments
- Proficiency in computer networking to troubleshoot connectivity issues between printers and networks
- Knowledge of computer hardware components relevant to industrial printing systems
- Ability to read schematics, wiring diagrams, and technical manuals accurately
- Familiarity with low voltage electrical systems common in industrial equipment
- Maintenance experience with industrial machinery or similar equipment is highly desirable
- Excellent problem-solving skills with a proactive approach to troubleshooting complex issues

Join us to be part of a forward-thinking company dedicated to innovation in manufacturing technology. Bring your technical expertise, enthusiasm for machinery, and passion for delivering exceptional service ...

Pay: $50,000.00-$60,000.00 per year

Work Location: In person

📌 Industrial Inkjet Printer Service Technician (Cambridge)
🏢 REAJET Canada
📍 Cambridge