Job Overview
We are seeking a dedicated and experienced Shelter Manager to oversee the daily operations of our shelter facility. The ideal candidate will be responsible for managing staff, ensuring the safety and well-being of residents, and maintaining efficient program services. This role requires strong leadership, organizational skills, and a compassionate approach to supporting vulnerable populations. The Shelter Manager plays a vital role in creating a safe, welcoming environment while ensuring compliance with organizational policies and regulations.

Duties

- Supervise and coordinate the daily activities of shelter staff and volunteers to ensure smooth operations.
- Oversee intake and discharge processes for residents, maintaining accurate records and documentation.
- Develop and implement program plans that meet the needs of residents and align with organizational goals.
- Ensure compliance with safety protocols, health regulations, and licensing requirements.
- Provide leadership in crisis situations, offering support and guidance to staff and residents as needed.
- Conduct regular staff meetings, training sessions, and performance evaluations to promote career development.
- Foster positive relationships with community partners, service providers,



and stakeholders to enhance program effectiveness.
- Monitor shelter operations to identify areas for improvement and implement necessary changes.

Experience

- Proven administrative experience in managing programs or facilities within a social services or nonprofit setting.
- Demonstrated experience in budgeting, financial management, or resource allocation.
- Prior program management experience with a focus on service delivery to vulnerable populations is highly desirable.
- Supervising experience is essential; candidates should have a track record of leading teams effectively.
- Strong organizational skills with the ability to multitask and prioritize responsibilities efficiently.
- Compassionate leadership style with excellent communication skills to engage staff, residents, and community partners effectively. This role offers an opportunity to make a meaningful impact by providing leadership in a vital community service setting. The Shelter Manager will be instrumental in creating a safe environment while ensuring operational excellence through effective management practices.

Pay: $70,241.00-$80,641.00 per year

Work Location: In person

📌 Shelter Manager (Port Alberni)
🏢 Port Alberni Shelter Society
📍 Port Alberni