The Account Manager will oversee a portfolio of highly engaged multifamily management, ownership, and investment firms committed to delivering peace of mind to renters and owners alike. You’ll build strong relationships with operators seeking to reduce bad debt, boost occupancy, and expand rental opportunities through close account management and ongoing client engagement. You will also represent TheGuarantors at national trade shows, highlighting the need for lower barriers to entry and more effective risk mitigation solutions in the multifamily space.

Proactively manage and grow your existing book of business, moving partners from Pilot to High-Growth to Stabilized partnerships. Identify and set up cross-sell and upsell opportunities into new product lines to expand account value. Present and interpret performance data for clients, leading quarterly business reviews and providing insights as needed.

Forecast against quarterly goals and OKRs by closely monitoring account metrics and performance trends. Track conversion rates and program adoption to identify trends by program, market, and portfolio. Partner with AEs to translate corporate-level program sales into executable rollout plans.

Travel regularly (approx.



Proven relationship manager with a track record of building trust with property operators and C-level decision makers. Highly organized, detail-oriented, and disciplined in CRM usage.

Excellent teamwork and communication skills , with the ability to collaborate across Sales, Partner Success, and Product teams to drive outcomes. 3+ years of experience in the multifamily real estate industry with strong market knowledge. ~ Existing network of industry relationships across ownership, management, and investment firms. Medical, dental, & vision insurance, beginning day one ~ Health savings account with employer contribution ~ Generous PTO and paid holidays ~ Versatile working hours ~Paid parental leave ~ Company sponsored short and long term disability ~ Flexible spending accounts (healthcare, dependent care, commuter) ~ Competitive salary Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above. We celebrate diversity and are committed to an inclusive environment for all. #

📌 Account Manager, Client Services (Utah, Colorado, Nevada) (Ottawa)
🏢 TheGuarantors
📍 Ottawa