Enhance client services as an Account Manager with Express Scripts Canada, located in Mississauga or Montreal. This hybrid role focuses on day-to-day management and operational success. In this contract position, your core responsibilities include ensuring high client satisfaction and retention over a diverse portfolio.

Bring at least five years of relevant experience to effectively manage account operations, monitor service trends, and facilitate effective communication among clients and teams. You will play a vital role in meeting client expectations and supporting successful product implementations. Key Responsibilities:

- Oversee daily client relationship management strategies
- Resolve client issues through effective consultations




- Execute timely and accurate benefit request actions
- Analyze service trends and support client recovery efforts
- Present performance metrics to drive retention strategies

Requirements:

- Post-secondary education or equivalent experience
- 5 years or more in B2B client services
- Background in health care insurance is beneficial
- Exceptional collaboration and communication skills
- Bilingual English and French is advantageous

Join Express Scripts Canada to leverage your skills in account management and client services.

📌 Account Manager in Health Benefits (Montreal)
🏢 Express Scripts Pharmacy Benefit Services
📍 Montreal