Account Manager – Personal Lines Client Care Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. We’ve been recognized as Brokerage and Innovator of the Year, and have been named one of Canada’s Top Growing Companies by The Globe and Mail’s Report on Business magazine multiple times. We’re growing our Personal Lines Client Care team to help take our client experience to the next level and elevate Mitch to new heights.

Are you an experienced Account Manager who enjoys building relationships, problem solving, and ensuring clients feel supported and valued throughout every interaction? Working as part of our Personal Lines Client Care team, your passion for providing top-notch customer service will shine as you support our existing clients with guidance and expertise that helps to strengthen overall retention. More in a “how else can I help you today?” You’ll work with clients through multiple channels to answer questions, make policy changes, review renewals,



cross-sell, update files, assist with billing changes, and complete other service requests.

Building strong client relationships and collaborating with teammates from across our brokerage Using strong sales instincts and creating client-focused solutions that help provide better protection and value You've worked as an Account Manager or CSR at an insurance brokerage for two or more years and have deep knowledge of Personal Lines products. We believe in providing a flexible work environment where our teammates have the option to work for us from anywhere across Canada. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission to make insurance lovable.

Mitch is an equal chance employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees.

📌 Account Manager, Personal Lines Client Care (Toronto)
🏢 Mitch Insurance
📍 Toronto