06 Sep
|
Portage Ventures GP
|
Toronto
06 Sep
Portage Ventures GP
Toronto
Health can’t wait. But that’s exactly how healthcare works today. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day.
It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
That's what we're building with our team of 800+ people. As an Account Manager, you will: Handle a portfolio of accounts and flagships companies Build and maintain strong customer relationships with key stakeholders and display a customer‑centric approach to identify the main needs and allow our clients to achieve their goals through Alan. Analyze and present consumption reports to customers through business reviews.
Identify and execute out‑of‑the‑box initiatives to engage our existing customers. Be in charge of cross‑selling/upselling our portfolio to answer customer needs and pain points Renegotiate contracts to guarantee both outstanding value for money to our customers and sustainable profitability Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams You have at least 2 to 5 years of experience in a customer‑facing role, and you have already experienced interactions with C-Levels and/or HRD.
You have full working proficiency in English.
You are experienced in dealing with mid‑market segment companies up to 200 employees and a portfolio of 100+ accounts. You are an expert in creating long‑term relationships based on trust and transparency and you have great active listening skills.
You have a growth mindset: you are able to adapt to new trends and to develop an in‑depth understanding of the health insurance market You are based in (or willing to relocate to) Toronto : our sales team works from the office 4-5 days a week - we believe proximity fuels collaboration and customer focus. Competitive salary and equity (learn more) It’s unusual, but it keeps us aligned with customers.
Delightful healthcare insurance: great benefits through Alan’s Canada app!
In office: amazing office space with free lunch, right in the heart of the financial district (King & Yonge) to work closely and collaboratively with your colleagues 4-5 days per week in-person!
Flexible leave policy: we trust Alaners to take the holidays they need, and no pre‑approval is required.
Personal growth through coaching: Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.
Parental leave: extended parental leave for all new parents.
If you identify yourself as a woman : Did you know that research shows women often apply only when meeting 100% of requirements?
📌 Account Manager - Santé F/H - Immediate Start (Toronto)
🏢 Portage Ventures GP
📍 Toronto