Pursuing a Career as an Account Manager, Business Flexmeans joining a dynamic team surrounded by experts. It also means taking charge of entrepreneur clients who contact Business Flex and handling referrals from our partners. You will grow your client portfolio while efficiently serving SME clients who seek remote advisory services.

Through your passion for business development and your customer service experience, you will build trust-based relationships over the phone and develop our small to mid-sized business clientele. You will quickly become a trusted guide in all their financial projects. The selected candidate will be required to work in a hybrid model across our branches and business centers in the great Quebec East & West region (Ste-Foy).

Implement and follow up on recommendations from various Bank specialists and subsidiaries to support profitable business development Take ownership of your personal development, including improving your skills and expanding your knowledge of economic aspects related to SMEs Reporting to the Senior Director, Flex Business, you’ll collaborate daily with a team of 115 experts. This is a full time role of 37.5 hours per week. The selected candidate must be available to work on a rotating schedule between 8 a.m.

Monday to Friday.



Whether it's helping our clients achieve their goals or supporting colleagues in doing what they love, we stand united. Holder of a university certificate, bachelor's degree, or master's degree Minimum of three to five years of experience in business development Experience in personal or (ideally) business financing Knowledge of commercial products is an asset Excellent teamwork and customer service abilities Diversity and Inclusion Customer-Focused Languages: French, English Reason to require this language: you will need to serve clients who speak a language other than French regularly.

Accountability, Client-focused, Communication, Emotional Intelligence, Learning Agility, Listening, Teamwork Flexible group insurance Generous pension plan Employee and family assistance program Involvement in community initiatives Virtual sleep clinic Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

📌 Acount Manager Business Flex (Quebec City)
🏢 National Bank of Canada
📍 Quebec City