PayShepherd is seeking a Technical Product Support specialist to join the Customer Success team. You will be the first line of contact for contractors and customer administrators, delivering rapid, high-quality resolutions across multiple channels and driving product improvements.
You will leverage AI-assisted workflows and implement self-service resources while maintaining strong customer relationships and ownership of account context in a remote, high-growth environment.
📌 AI-Powered Technical Product Support (Remote) (Toronto)
🏢 PayShepherd
📍 Toronto
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