Apply your expertise as an Application Specialist at 360.Agency, specializing in the XMSPRO suite for the automotive industry. This predominantly analytical role requires strong problem-solving skills within a vibrant team setting. In the dynamic Griffintown locale, you'll tackle complex issues that affect our inventory and support tool.

Working alongside the Level 1 support team, you'll streamline ticket escalation and resolution processes while maintaining high-quality standards. You'll also collaborate with product advisors and installation teams to ensure success in our XMSPRO environments. Key Responsibilities:

- Advise on all aspects of the XMSPRO applications
- Document and escalate ticket issues to appropriate teams




- Coordinate and analyze resolutions for development
- Provide installation support for XMSPRO tools
- Keep software knowledge accurately updated

Requirements:

- Experience of 3+ years in automotive roles
- Bilingual with fluency in English and French
- Comprehensive understanding of automotive sales accounting
- Insight into dealership sales processes
- Robust analytical and customer service skills

Become an integral part of 360.Agency, utilizing your analytical skills to enhance support for Canadian dealerships.

📌 Application Specialist for Automotive Solutions (Montreal)
🏢 360.Agency
📍 Montreal