Applications Service Technician - Canada

Responsibilities

Machine Installation & Mechanical Support:

- Performing maintenance on electronic and pneumatic components
- Installing and mechanical alignment of ZOLLER tool presetter and measuring machines
- Consulting with users to determine hardware, software or system functional specifications
- Training customers on hardware: 95% of training is software; 5% mechanical
- Analyzing, testing or modification of customer systems
- Understanding complex customer network infrastructures and recognizing customer needs
- Reading schematics and wiring diagrams related to electrical components
- Operating system hardware and software to demonstrate tool presetters and analyze malfunctions
- Advising and making recommendations to management regarding customer satisfaction, product performance and product improvements

Software Configuration & Manufacturing Integration:

- Calibrating ZOLLER image processing software
- Modifying software settings according to the customer-specific needs and workflow
- Modifying software on-site for format generating for machine-specific data transfer
- Modifying postprocessors based on the customer machine controls

- Training customers on ZOLLER machine software and hardware: 95% of training is software; 5% mechanical
- Installing and training TMS Tool Management Solutions software at customer locations
- Analyzing, testing, modifying customer systems or software based on system design specifications




- Advising customers on technical specifications; recommending unique software and computer configurations
- Managing SQL databases hosted on SQL servers
- Demonstrating software features during ZOLLER meetings or customer presentations

Ideal Candidate Profile:

- Tool presetters or tool measuring systems
- CNC machining environments
- Cutting tools, tool assemblies, and tool data management
- Manufacturing or aerospace production environments
- Electromechanical systems troubleshooting

Requirements:

- Must be legally authorized to work in Canada - Sponsorship is not available for this role
- Technical Diploma of College Studies (DCS/DEC) in electromechanics, manufacturing, aerospace, mechanical engineering technology or equivalent hands-on industry experience.
- Demonstrate strong information technology aptitude, computer networks and related work experience
- Have experience with computers, networking, software, namely Windows NT and other Windows programs, Microsoft Office, Crystal Reports and DBMS
- Possess a current passport and valid driver's license
- Have knowledge of CAM interfaces including Mastercam ESPRIT, Gibbs, Siemens NX, others
- Have knowledge and experience with NC-programming,CNC machining processes, cutting tools and tool geometry.
- Ability to work/travel a flexible schedule including weekends
- Willingness to travel outside of specified region
- Self-motivation and ability to work independently and within a team

This is a full time position offering competitive salary commensurate with one's experience, Vacation and paid holidays. We are interested in a long-term commitment.

📌 Applications Service Technician — Canada (Montreal)
🏢 Mt. Washington Pediatric Hospital
📍 Montreal