Make an impact at Ariane in Montreal as a Deployment Manager & Customer Success Specialist. Spearhead technology deployments and provide essential support to ensure guest-facing tech satisfaction across Europe. Your dual capabilities in deployment management and customer support are key in this role.

With 3-5 years of IT experience, you'll coordinate project milestones, manage client relationships, and ensure optimal usage of Ariane’s innovative solutions. This position emphasizes collaboration and communication, making it crucial for the success of our deployments in the hospitality technology sector. Key Responsibilities:

- Manage deployment schedules and client communications
- Execute pre-implementation configuration plans
- Lead training sessions and validate deployment outcomes
- Build trust-based relationships with stakeholders
- Collect and analyze feedback for enhancements

Requirements:

- 3-5 years in IT or relevant fields
- 3 years in account management
- Preferred college diploma in computer science
- Bilingual communication skills in English and French
- Solid problem-solving abilities and analytics

Contribute to the advancement of customer success with Ariane, enhancing the hospitality tech landscape.

📌 Ariane Deployment Manager & Customer Success (Montreal)
🏢 Jonas Software
📍 Montreal