Assistant Manager, Customer Service (St. Catharines)

Assistant Manager, Customer Service (St. Catharines)

06 Sep
|
Tim Hortons Quebec
|
St. Catharines

06 Sep

Tim Hortons Quebec

St. Catharines

Elevate your career in a fast-paced setting as an Assistant Manager. Focus on improving daily operations while maintaining superior customer service standards. This role requires you to supervise a motivated team of 5-10 individuals and manage a budget of up to $100,000.

With 2-3 years of relevant experience, you will implement operational procedures, conduct performance reviews, and ensure inventory is impeccably managed. You will also engage directly with customers to resolve complaints and enhance their experiences. Key Responsibilities:

- Implement procedures for service delivery
- Prepare cash reports and ensure accurate balancing
- Conduct comprehensive performance evaluations
- Maintain and reorder inventory supplies
- Collaborate on effective marketing plans Requirements:
- High school graduation certificate required
- 2-3 years in a management role
- Knowledge of MS Office and point of sale systems
- Excellent communication and organizational skills
- Strong focus on client satisfaction and detail Harness your management skills and commitment to customer service in this exciting Assistant Manager role.

📌 Assistant Manager, Customer Service (St. Catharines)
🏢 Tim Hortons Quebec
📍 St. Catharines

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