Drive customer success as an Assistant Manager in Customer Experience Solutions at ACI World in Montreal. This hybrid contract role focuses on optimizing customer interactions and sales support. In your new role, you'll assist in enhancing customer engagement strategies, sales operations, and analytical functions.

Reporting to the Senior Manager, you will rely on your experience in sales support and CRM systems to drive acquisition and retention efforts. Your focus will be on effective communication and organized administration of customer relations. Key Responsibilities:

- Support sales acquisition and retention initiatives
- Organize sales activities, including quotes and proposals
- Track sales data using CRM tools
- Conduct market analyses to identify growth
- Oversee sponsorship agreements and reports

Requirements:

- Bachelor’s degree in relevant fields
- Three years in customer service or sales roles
- Proficient in MS Office Suite
- Familiarity with CRM platforms is a plus
- Robust analytical and detailed organizational skills

Use your leadership in customer sales solutions to foster effective client relationships.

📌 Assistant Manager for Customer Sales Solutions (Montreal)
🏢 ACI World - Airports Council International
📍 Montreal