McMillan has an exciting full time opportunity as an Assistant Technical Lead/Document Specialist as part of our Document and Administrative Support Hub (DASH) team. Reporting to the Manager, National DASH, this role is responsible for providing document processing support to firm members and assisting in the delivery of DASH-related technology initiatives and projects. Working in close collaboration with and under the guidance of the Technical Lead/Document Specialist, National DASH, you will gain hands-on exposure to technology evaluation, process improvement initiatives, team mentorship, and team and firm-wide technology rollouts, while developing deep proficiency in document production and DASH-related systems.

Shift

Monday to Friday, 35 hours per week with a one (1) hour unpaid lunch break according to an agreed upon fixed schedule with DASH management. This position is located in our Toronto office and requires the applicant to work onsite one day per week as part of our Hybrid schedule. The team member must be available to attend in-office events as required.

Provide document processing and technical support to the DASH team and firm members nationally. Assist the Technical Lead/Document Specialist, National DASH, in coaching and mentoring DASH team members. Troubleshoot technical and document-related issues and elevate complex matters as required.

Support DASH technology upgrades and recent initiatives by conducting research, evaluating options, testing solutions, and preparing reports. Assist in the maintenance and administration of DASH-related applications and firm-standard templates. Support firm-wide technology rollouts, including coordinating logistics and providing post-deployment assistance.

Participate in the evaluation and pilot testing of advanced technologies, including automation and generative AI tools. Assist with User Acceptance Testing (UAT) for new tools and system enhancements. Develop and maintain technical documentation, user guides, and training materials.





Perform document processing tasks using Microsoft Office (Word, Excel, PowerPoint), Adobe Professional, Litera Compare, and other firm applications. Generate blacklines, assemble documents, transcribe content, and proofread materials. Maintain the confidentiality, security, and integrity of documents and information in accordance with firm policies.

Minimum 3 to 5 years of experience in a law firm environment in a legal assistant or document support role.

College

Diploma or Certificate in a legal, technology, or related field, or an equivalent combination of education, training, and relevant experience. Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Experience using legal industry applications such as Adobe Professional, comparison/blacklining software, and transcription tools. Proficiency with virtual communication and collaboration platforms such as Microsoft Teams.

Experience with or a demonstrated interest in legal technology is considered a strong asset. Relevant certifications in document production, legal technology, or business applications (e.g., Microsoft Office Specialist, Adobe Certification) are considered an asset.

Excellent

English written and verbal communication skills with the ability to convey information professionally. Solid technical and digital aptitude along with strong administrative, organizational, time management, and interpersonal skills. Passion for providing high-quality document support and technical troubleshooting to Legal Professionals and Legal Administrative Assistants.

Receptive to mentorship, coaching, and constructive feedback. Eagerness to learn, adapt to,



and leverage new technologies and digital tools. Demonstrates curiosity, creativity, and openness to strategic thinking and continuous improvement.

Willingness to develop expertise in practice-specific legal documents, including Litigation, Business Law, and Financial Services documents. Flexibility to work overtime as required. Demonstrates commitment to the Firm's core values of Respect, Teamwork, Client Service, Professional Excellence, and Commitment.

Mentorship and Support Training as Software Evolves At the heart of our commitment to being a first-mover on important issues, McMillan believes that equity, diversity and inclusion are catalysts for success. We are dedicated to fostering an environment where everyone feels empowered to bring their whole selves to work, knowing it is through our individual experiences that we can all come together to truly make a positive impact in our firm, for our clients, within our communities, and beyond. At McMillan, we know we will achieve the most success by attracting and retaining the best talent, and by representing and supporting communities from which we draw our members, the communities in which we live and work and the communities to which we provide legal services.

We are a law firm that prides itself in sustained quality and excellence in service while fostering a positive and collegial work environment which nurtures mentoring inspires enthusiasm and professional excellence. You can help us in that journey! Let’s work together to help you achieve your professional goals and career development.

McMillan is committed to providing accommodation for applicants with disabilities in its recruitment processes. McMillan LLP is committed to fostering a culture of inclusion and diversity. At McMillan, we embrace innovation and make strategic and thoughtful use of technology, including artificial intelligence (AI).

We do not use AI to screen resumes or select candidates.

📌 Assistant Technical Lead/Document Specialist, DASH (Toronto)
🏢 McMillan
📍 Toronto