As an Associate Advice Centre Manager, you'll manage your Advice Centre and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening and daily coaching, you can help your team develop professionally while ensuring the Bank's vision is applied. You'll be a driving force in the group's success by creating an environment that encourages everyone to perform and develop.

You’ll share responsibility for managing the Advice Centre, while developing your expertise through coaching and giving advice, with the career goal of leading a larger advice centre. Coach banking advisors and support them daily and in their career path to help them reach their full potential. Ensure compliance with identification, security and privacy standards to protect client and banking data and manage risk.

Proactively identify workforce needs, and with the Advice Centre Manager, develop an action plan to address them. Support and coach the team in canvassing activities and making proactive contacts. Join us and benefit from working with a large established company, covering an extensive territory (with all the potential it has to offer), and enjoying flexible working conditions, while helping local people build their lives.

Our practical training programs help you master your job, with personalized content for continuous learning.



We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedules to help you achieve work/life balance and flexible time off that you can take when it's important to you.

College diploma in a 3-year technical program (DEC) and 6-7 years of experience OR bachelors degree and 3-4 years of experience Extensive experience in team management and/or coaching Expertise in banking services, the advisory approach and business development.

Languages: French Client-focused, Critical Thinking, Decision Making, Diversity & Inclusion, Emotional Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development, Problem Solving, Resiliency, Risk Management, Strategy Execution, Stress Management In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: Versatile group insurance Generous pension plan Employee and family assistance program Involvement in community initiatives Telemedicine service Virtual sleep clinic Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments.

📌 Associate Advice Center Manager (Salaberry-de-Valleyfield)
🏢 National Bank of Canada
📍 Salaberry-de-Valleyfield